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Terms & Conditions

Please read Our Terms & Conditions

Types of reservations accepted

We offer family friendly accommodation in a quiet location. For reasons of tranquillity, apartments will not be rented to large groups of youngsters or groups which intend to organize parties or events. You are eligible to book an apartment in case of booking for couple, family with children or smaller group of grown-ups (30 years and older). No large group bookings.

Booking procedure

By making a reservation, you accept and agree to our cancellation and no-show policy. Please, check the apartments details thoroughly prior to making your reservation. By making a reservation, you will receive an offer with final price which you need to confirm by email.

Prepayment

After confirmed booking, you will be asked to pay fixed amount of 200 EUR to our bank account. Reservation is not binding until prepayment is paid. After receiving your prepayment, we will send you Reservation Voucher. It is advisable to print it out and retain it for your information.

Balance payment

Upon arrival, you will be charged balance payment (the amount reduced by the amount of the prepayment). Balance payment is paid in cash only.

Damage deposit
(only for apartment A5)

Upon arrival, guests who booked apartment A5 are required to deposit the amount of 200 EUR to the owner as a security deposit in case of damage in the apartment. In case of no damage, this amount is returned to the guest after inspection of the apartment, on the day of departure.

Damage committed by the guest

Any damage committed by the guest, the guest pays personally in cash, not the insurance. The guest can then request compensation from the insurance, if has it, and the owner of the apartment can help in terms of providing evidence. The owner of the apartment does not negotiate with the insurance company about the resulting damage.

Privacy

Booking is safe. We respect your privacy and we will not disclose your personal informations which are necessary for completing your booking.

Cancellation

In case of cancellation, refund of prepayment cannot be obtained.

Check-in and Check-out

Unless differently indicated, apartments are ready to enter already from 10 o'clock in the morning on the day of arrival. Check-out should be until 10 o'clock in the morning, on the day of departure. Minimum stay is 5 nights.

Registration

All guests are required to register at check-in and report all children. Guests are required to present a passport or an identity card, due to reporting to local authorities.

Late arrival

In case of late arrival, please contact us on time. If you are due to arrive after 14 o'clock, contact us directly by text message to advise of this. A contact number will be on your Reservation Voucher. Please, keep in mind that we are not open 24 hours a day and you can enter the apartment no later than 22 o'clock.

Non-arrival

Should you fail to arrive at the apartment on the arrival date without notifying us of this, we reserve the right to cancel the entire booking. The apartment may not be available on any subsequent nights of the booking. In case of delayed arrival, refund for unused accommodation cannot be obtained and you pay the full agreed price.

Earlier departure

In case of earlier departure than booked, refund for unused accommodation cannot be obtained and you pay the full agreed price.

Prices

We reserve the right to change our prices at any time due to additional costs and fees if they occur, with the exception of confirmed bookings. Confirmed bookings will not alter.

Disclaimer

We reserve the right to make changes or cancellations after the booking at any time by reason of force majeure. If we have to make a major change after booking we will offer you the option of accepting the change or cancelling the booking and receiving a refund for the rest of stay. We do not accept responsibility for any expenses or costs you may incur as a result of any change.

Privacy policy

Please read Our Privacy policy

PRIVACY POLICY

By using Apartments Miroslav Vojnović website or any of the services listed here, you agree on the Terms of use listed below.
If you don’t agree with the Terms of use, please do not use this web site or accompanied services.
You expressly declare that by submitting the booking request to the Apartments Miroslav Vojnović (either by contact form, e-mail, WhatsApp, telephone or SMS), you voluntarily provide all necessary data and allow Apartments Miroslav Vojnović to use them in all operational and marketing activities.


COLLECTING AND USING OF INFORMATION

Privacy policy is one of the major goals in Apartments Miroslav Vojnović operations (Poljička cesta - Rogač 21, HR-21 310 Omiš; e-mail: apartments.vojnovic@gmail.com).
We follow the EU GDPR Act (General Data Protection Act) and national laws (Personal Protection Act). Apartments Miroslav Vojnović website and accompanied services collect personal data of their users with their permission and the information you gave us personally.
Your personal data may be processed in the following activities: when sending booking request (via standard web site form, by e-mail or post), in reservation and registration process, during provision of accommodation services, in fulfillment of Apartments Miroslav Vojnović legal obligations, in expression of Apartments Miroslav Vojnović legitimate interest, in marketing and promotional activities (e.g. sending of informative materials, promotional messages, news and updates that might interest you), in the analysis of customer’s trends, in the statistic’s and research analysis of our operations.
Apartments Miroslav Vojnović will not sell these personal data, will not take them to the public or give them to the third party is a way that is not mentioned in this statement.

TYPES OF INFORMATION

Personal data we collect may include following information: identity data and contact, name, surname, e-mail address, postal address, telephone, date and place of birth, age, gender, ID card number, passport number, banking number, booking information (e.g. type of accommodation and dates), preferential information, video surveillance in the common space, technical information and the correspondence information (like type of contact, request form, registration form).

SOURCES OF DATA

You provide us with personal data by sending request form on our web or by sending direct e-mail in the reservation process, as well as in the registration process at check-in according to the Croatian legislation requirements (registration via e-Visitor system in the electronic form). You are responsible to provide us correct and accurate information. In addition, Apartments Miroslav Vojnović can get the information from other public sources.

DURATION OF DATA KEEPING

Apartments Miroslav Vojnović can keep the data to comply with our legal obligations and archive purposes (e.g. visitor book is kept for 2 years, invoices for 7 years, contact data for 10 years if data processing is based on our legitimate interest, etc.) or till you specifically withdraw your consent on data processing.

OPT-OUT POLICY

Every user has the right at any time to request the deletion of his/her data by sending electronic request to the e-mail: apartments.vojnovic@gmail.com
If your request is legitimate, your data will be deleted. If there are some legal issues why your data can not be deleted, you will be properly informed.

RESERVATION OF SERVICES

When using our service (e.g. in booking process, buying the accommodation, registration process) we will request personal details of end users to made valid service. You (as a Guest) are responsible for the truthfulness and accuracy of the information you provide us.

OTHER WEBSITES

Apartments Miroslav Vojnović web page contains links to the other websites. Please note that Apartments Miroslav Vojnović can not be held responsible for the privacy of those websites. The Privacy Policy applies solely to the information collected on this site.

MARKETING ACTIVITIES

According to the GDPR Act, Apartments Miroslav Vojnović has legitimate interest to process your personal data for direct marketing in a way that is not in conflict with your interest, freedom or rights. By providing your e-mail, postal address or telephone number, you voluntarily agree on marketing activities like receiving news or special offer. At any time you can unsubscribe from the list by sending us e-mail with title „Unsubscribe“ where you will ask to remove your information from the list.

GOOGLE ANALYTICS

Apartments Miroslav Vojnović web pages use Google Analytics service for internet analytics created by Google Company. Google analytics use ”cookies” that allow analysis of visited sites. Information collected by cookies are usually transferred and archived to the Google USA. For more information about Google marketing, data processing and opt-out, please visit Google web site.

SECURITY OF INTERNET USE

Apartments Miroslav Vojnovic website takes necessary steps to protect the users’ information. Access to it is limited only to the people who are required to provide the quality of the requested service. Website takes steps to ensure as much security as possible. However it does not guarantee that the measures we take will prevent unauthorized access. Please have in mind that e-mail communication is not 100% secured and there is potential risk of breaching the electronic communication by the third parties.

LIMITATION OF PERSONAL USE

Apartments Miroslav Vojnović website is intended for users for personal, non-commercial use. It is not permissible to modify, copy, distribute, display, publish or otherwise transfer or sell any information, service or product that is published on this site.

OWNERSHIP

The content of this web site is the property of Apartments Miroslav Vojnović, apart from the photos that at the request of the author or the owner will be withdrawn from the site (unless otherwise agreed).

LIMITATION OF LIABILITY

The information of the Apartments Miroslav Vojnović site is considered correct at the time of the entry. All data will be reviewed regularly. Apartments Miroslav Vojnović reserves the right to change the information on this site without any special warning.

PROHIBITED ILLEGAL USE

By using Apartments Miroslav Vojnović web sites you agree that the information obtained here will not be used for prohibited or illegal activities.

CHANGE OF THE TERMS

Apartments Miroslav Vojnović reserves the right to change these terms of use of the website and other terms of accommodation use. Changes do not affect already made and paid reservations.

CONTACT US

If you have any question about Privacy Policy, contact us through e-mail: apartments.vojnovic@gmail.com